Frequently Asked Questions
The most common questions we get. Don't see yours? Send us a message.
How long does shipping take?
Standard shipping typically takes 3–5 business days within the continental US. International orders may take 7–14 business days depending on customs.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition. Refunds are processed within 5 business days of receipt.
Do you ship internationally?
Yes, we ship to most countries. International shipping rates and delivery times are calculated at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can also check the status of any order from your account page.
Can I change or cancel my order?
Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing and are unable to make changes.
Are your products sustainable?
We prioritize durable, well-made goods that last. Many of our products are sourced from small makers who use sustainable materials and processes.
Do you offer gift wrapping?
Yes! Gift wrapping is available at checkout for a small fee. Include a personalized message and we'll handle the rest.